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What if my product is faulty?

We pride ourselves on the quality, comfort and style of our product. We only use premium Brazilian rubber in all our products and the magic formula hasn't changed in over 55 years.

If you believe you have a faulty product we can help you out. We offer a 6 month replacement warranty on all Havaianas purchased from our online store, or from any one of our authorised resellers throughout Australia. Our process to analyse faulty claims is really easy – just drop us a line via our contact form or send us an email: and we’ll take a look.

Unfortunately we will not replace items that we reasonably believe to be worn or damaged through improper use